David Newlin | Senior Cloud Architect

Skills Summary

Google Cloud Platform, Kubernetes, Cloud SQL, Microservices, Containerization

Go (golang), .NET, SQL, Powershell, gRPC

Team Management, Mentoring, Cross-functional Collaboration, Technical Leadership

Retool, Prometheus, Redis, PostgreSQL, SQL Server, Istio, Cloud Functions, ArgoCD

Member of the architecture team developing new processes for improving overall software architecture across the engineering organization.
Mentored direct reports and provided technical leadership across engineering teams.
Rebuilt continuous deployment pipeline around ArgoCD, significantly simplifying and automating the setup process for launching new microservices.
Built a furniture data mapping product allowing vendor-provided data to be mapped to internal schema and made available to clients for their online catalogs, providing a key competitive feature in the furniture commerce marketplace.
Developed the front end for the data mapping product using Retool, installed and administered self-hosted Retool environments.
Conducted extensive internal training to enable other developers to utilize Retool effectively.
Positioned the data mapping product to potentially become a standalone offering outside of the core commerce platform.
Developed comprehensive product imaging management system for client catalogs with both manual and automated adjustment capabilities, applying robust design principles from previous integration projects.
Collaborated closely with catalog team to create an intuitive image management system that could be easily taught to clients, balancing technical sophistication with user-friendly operation.

Lead initiative to use Go (golang) for back-end process and tooling development.
Led and mentored Northeastern University co-ops in rewriting integration with Salsify product information management platform from PHP to Go, resulting in a 60x speed improvement.
Automate cloud system processes and maintenance using Go, Google Cloud Functions, Cloud Scheduler, Cloud Pub/Sub, and ChatOps integrations with Slack.
Develop gRPC services for Redis and Akamai cache invalidation using Go and Google Cloud Run.
Create and administrate container hosting infrastructure for on-premises microservice deployments.
Architected and developed a new Storis retail ERP integration using Go instead of traditional SQL-heavy approach, resulting in improved transparency, better error handling, and enhanced configurability for client catalog management.

Architect cloud infrastructure for greenfield rewrite of core application functionality into .NET microservices.
Build application hosting environments on Google Kubernetes Engine with Istio service-mesh, Cloud Memorystore for Redis for application caching, and Cloud SQL for PostgreSQL for relational data.
Develop Continuous Integration and Continuous Deployment pipelines based on the GitOps model using Google Cloud Build, Helm, and Kustomize.
Create gRPC middlewares for .NET microservices to enable structured logging and distributed tracing across environment.
Implement PostgreSQL connection pooling by containerizing and deploying pgBouncer to Kubernetes environments.

Lead company-wide effort to improve application observability by instrumenting ASP.NET MVC monolith and .NET back-end processing systems.
Build and administrate on-premises Prometheus infrastructure, add metrics endpoints, create scrape configurations, and set data retention policies.
Train development and application support teams on metrics best-practices including RED (Requests, Errors, Duration), Google SRE four golden signals, Prometheus metric types, and naming conventions.
Refocus application support team on development of internal tools to reduce engineer toil.

Lead team of software engineers responsible for triage, investigation, and resolution of incoming bug reports and database-related tasks
Support ASP.NET MVC eCommerce platform, multithreaded C# client-integration console application, and intranet tools
Administrate SQL Server database system including implementing maintenance best practices, review of new database objects and procedures, and critical-issue diagnosis and resolution
Develop new client database integrations, data feed generation systems, and automation tools using Powershell and Transact SQL
Responsible for leading agile development process, guiding employee development, and mentoring junior developers on rotation with the Product Support team

Support clients of Simcorp Coric reporting software including debugging VB.NET code.
Use Powershell to automate deploying Azure virtual machines.

Support production Microsoft SQL Server database infrastructure and development environment.
Install SQL Server 2008R2 and 2012 to run in traditional, virtualized and clustered configurations.
Tune database performance using SQL Profiler and by evaluating query execution plans.
Configure database maintenance plans and maintain complex transactional replication topology.
Provide secondary support for Netezza data warehousing appliance, MySQL database infrastructure, Redis key-value store.
Develope stored procedures, database triggers, and user-defined functions in T-SQL.
Automate management, alerting, reporting and data shipping tasks using Powershell and SSIS.
Review potential changes to database structure from application developers.

Developed primary forecasting models to predict contact center traffic.
Created headcount models that drive contact center hiring decisions.
Developed internal tools using Excel, Access and VBA.
Designed ETL process to warehouse data from our contact distribution systems.
Deeply familiar with Cisco Contact Center Express, Kana Response and Kana ResponseLive databases.

Managed retail operations with P&L responsibility for a $1.1M business and teams of 3-10 employees.
Developed early technical skills through automation of inventory and reporting processes using VBA and Python.
Built and trained high-performing teams focused on technical troubleshooting and customer service excellence.
Streamlined inventory management processes and maintained optimal stock levels across retail operations.